VIBO one Prepaid Card

VIBO one card

First 3G Prepaid card in Taiwan

Product Info.

Basic Service

Value-added Service

Rate Plan

Promotion

VIBO one card is a rechargeable prepaid card with no annual contract and no monthly bill. When the original call charge is exhausted before the last valid starting date, you can buy a recharge card to add extra value.

VIBO one Prepaid Card

VIBO one Recharge Card

	Recharge Card NT$300
	Recharge Card NT$500
	On-net Recharge Card (On-net Voice Free Talk 30 Days)
	Magic Card NT$1000 airtime & On-net Voice Free Talk 30 Days

Customer Service

For any questions, please dial 537 or dial 0986000537 to call center for inquiry.

Service Locations

Special Notice

1.	Please check the last valid starting date marked on the packing when you purchase the card. You must begin its use on or before this cut off date.
2.	After starting use of the card, please use it within the specified duration. Failure to recharge within the specified period or starting later than the last starting date will render the card invalid. In such a case, VIBO is not liable to replace, supplement.
3.	VIBO does not return the balance due to improper use or loss of card. You can however request a new replacement card.
4.	Taiwan's governmental National Communication Commission requires that you show your identification certificate when purchasing prepaid cards. Please also fill out the Prepaid Card Application Form in detail, so as to safeguard your interests.
5.	International roaming is not allowed under this service. No bill will be sent and no applications for changes will be accepted.
6.	All the tariffs are subject to the latest announcement upon approval form the Taiwan's governmental National Communication Commission without prior notice.
7.	The calling and receiving range of the mobile phone is limited to the transmitting and receiving range of wave of Vibo's mobile phone base stations and any affiliated networks.
8.	In case of interference not attributable to us or beyond our control, you may not claim damages or compensation against VIBO.
9.	Any change of service content will be posted in our web page: www.vibo.com.tw。
10.	This service is for use with 3G WCDMA handsets.

Internet Access

By taking the advantage of VIBO handset or data card, user can enjoy surfing Internet with broadband data rate up to 384 Kbps (WCDMA).
◎How to get the service
1.	Dial 747 from your cell phone, and follow the voice prompts to activate the service.
2.	1 day Pass, 3 day Pass and 5 day Pass service plans are offered. Costs incurred for using the service after the request for service has been successfully processed will be immediately and automatically deducted from the prepaid amount. The service will be valid for the duration purchased.
3.	Once purchased, no refund is possible.
◎How to use the service
1.	Consult the user's manual for your 3G handset or data card if you're using a software provided by the hardware vendor for making the connection
2.	Setting
	R APN :viboone (note the lowercase) R account、password：needless R GPRS dial number : *99#

STK Menu (Only V-Tone Vibo one card)

Vibo one USIM card has built-in support for SIM Tool kit (STK) menu functions. Users can make frequently used phone functions easily access using this function.

STK Menu	Functions
SIM switch	Switch between primary and secondary SIM phone numbers
Call Forward	Forwarding primary SIM number to a secondary one
Recharge	747 Toll free recharge hotline
Hotlines	Convenient, helpful hotline services
1. Travel Info	Toll free 0800011765
2. Foreigner Info	Toll free 0800024111
3. Taxi Info/pay	Toll direct 55850 (Rates are based on land line calls)
4. Directory-Eng	Toll direct 105 (NT$10 per call)
5. Directory-Ch	Toll direct 106 (NT$10 per call)
Language	Switch language between Chinese and English
Emergency Call	112 Toll free emergency hotline
Vibo one CS	537 Toll free customer service hotline

Two numbers, one cellphone (Only V-Tone Vibo one card)

◎Switching SIM phone numbers
Select "SIM switch" menu option under 【VIBO】Icon to switch between 2 phone numbers supported by the SIM card.

Call Forward

- Forward all calls to a designated number and never miss a call 　- Save on roaming incoming calls
Before traveling abroad, set up to forward your domestic primary number to the international secondary one. And when you are abroad, the international number will receive all local calls made by your friends and relatives in Taiwan. All with the same cell phone. You'll get economical, cost-saving international rates for the forwarded calls, compared to the expensive international wireless roaming rates.
◎Designate an international mobile number as the forwarding number:
Enter "country code" + "phone number" (for rates please see 18800 international call rate schedule.)
◎Designate domestic number as the forwarding number:
1. Enter the 10-digit local mobile phone number 　2. For intra-city calls enter area code + phone number 　　(for rates please Vibo one Card rate schedule.)
◎How to setup call forward by V-Tone Vibo one card STK menu:

Notes:

1.	When setting up the forwarding number do not enter the international call prefix number, or the setup will fail.
2.	All incoming calls will be directed to the designated forwarding number after the set up. Voice/Video mail will not be forwarded.
3.	The setup must be completed while still stayed in Taiwan. This setup will not work outside Vibo's network coverage area.
4.	If the designated forward number (secondary number) is an international number and the user did not turn off the phone after activating the call forwarding feature while still in Taiwan, international roaming rates will apply for all incoming calls. The charges will be collected by the perspective cell phone's network carrier supporting the secondary number.
5.	After activating the call forwarding feature all incoming voice calls are forwarded indiscriminately.

Customer Service: 0800-999-123